Privacy Policy for Baazarplex

Last Updated: October 2025

At Baazarplex, your privacy matters to us. We value the trust you place in our brand and are committed to protecting your personal information and ensuring a safe shopping experience.
This Privacy Policy explains how Baazarplex (www.baazarplex.com) collects, uses, shares, and safeguards your data when you visit or shop through our website or mobile platform (collectively, the “Platform”).

By accessing or using our Platform, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our Platform.

1. Collection of Your Information

When you interact with Baazarplex — whether by browsing, registering, placing an order, or subscribing to updates — we may collect and store the following types of information:

• Personal details: Name, email address, phone number, and shipping/billing address.

• Payment information: Payment method details, billing data, or transaction IDs (processed securely through third-party gateways).

• Behavioral data: Browsing history, preferences, and activity on our site to help us personalize your shopping experience.

• Optional information: Feedback, survey responses, or entries in promotional events.

We collect this data to process your orders, enhance our services, and prevent fraudulent activity.

2. Use of Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders efficiently.

• To communicate with you about your purchases, delivery updates, or customer service inquiries.

• To improve our Platform, products, and user experience.

• To personalize your shopping experience, showing you products and offers that match your interests.

• To ensure platform security and detect/prevent fraudulent transactions.

• To comply with legal and regulatory obligations.

We may occasionally request additional information (such as PAN or GST details) for tax or invoicing compliance.

3. Cookies

Baazarplex uses cookies and similar technologies to:

• Understand how users navigate our website.

• Personalize content, product recommendations, and ads.

• Improve overall site performance.

You can manage or disable cookies through your browser settings. However, doing so may affect certain site functionalities like checkout or personalized recommendations.

4. Sharing of Personal Data

Your information may be shared only with trusted third parties that help us operate our business — including:

• Payment processors for secure transaction handling.

• Shipping and logistics partners to deliver your orders.

• Marketing and analytics partners to improve our services and customer engagement.

We do not sell or rent your personal information to any third party.
We may disclose data if required by law, or during a merger, acquisition, or business restructuring — in which case, users will be notified of any ownership or policy changes.

5. Data Security

We use appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration.
While we strive to maintain the highest standards of security, please note that no online transmission or storage system can be guaranteed 100% secure.
You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Opt out of receiving promotional communications at any time.

• Request deletion of your data, subject to applicable legal obligations.

If you withdraw consent for certain uses of your data, some site features or services may no longer function properly.

7. Updates to This Privacy Policy

Baazarplex may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any major updates will be communicated through notices on our Platform or by email.
We encourage you to review this page regularly to stay informed about how we protect your data.

8. Contact Information

If you have questions, concerns, or complaints about how we handle your data, please contact us:

Grievance Officer
Ms. Priya K
Senior Manager – Compliance
Baazarplex
Email: grievance@baazarplex.com

Customer Support:
For order or service-related issues, reach us through the Contact Us page on www.baazarplex.com.